Call Catch is committed to providing the most cost-efficient solution today. Our excellence has earned us a place on SAIC's exclusive GSA vendor list (the United States government's purchasing agency). This means that the Call Catch COMPLY™ digital call recording system is available to Federal and State Agencies and can be purchased directly from SAIC's GSA at the most favored customer pricing without the hassles of going out to bid with RFPs and all the red tape. Our open architecture platform allows you to easily maintain and upgrade the call recording system at any time.
Today's security and safety requirements have escalated to new heights. As a result, government and military agencies are replacing their older generation reel-to-reel and tape-based voice logging systems with digital solutions that are more reliable, accurate, fast and easy to use. Call Catch designed their solution be user friendly. Unlike reel-to-reel and tape-based voice loggers that took users through a number of steps in order to retrieve a recorded interaction, the solution retrieves records in seconds. Built around the familiar Microsoft NT/2000/2003, if you can use the Internet, you can use the Call Catch digital phone call logger solution. Call Catch is the only solution available today that is not limited to file size as is common with proprietary and Access databases. It offers database back up capabilities without having to shut down the recorder! SQL also offers quick and reliable playback from remote workstations.
All of Call Catch's products are engineered to be extremely dependable. The reliable solution is built to provide true redundancy of all major components. In the event of a network emergency, the Call Catch solution for recording calls is designed to continue operating without interruption, safeguarding 100% of your data. This allows you to focus on the business at hand rather than worry about the safety of your records.
Standard dual 250 GB hard drives (25,000 + call hours available for instant access) with optional RAID 5 Network Attached Storage Devices - recording calls and take advantage of the existing storage solution on your network is simple with Call Catch!
Call Catch’s digital call recording system has the ability to e-mail single or multiple calls as .wav files with the click of a button. Alternately, authorized users can send any recorded interaction through the phone lines to any cell or land phone in the world or define a Perishable PIN access for easy and password protected access to recordings from any outside telephone.
- Capture ANI/ALI and a host of other telephony and user-specific data. Use this data as search criteria.
- Unique D-Channel Monitoring on certain digital phone systems allows for inexpensive CTI-like capabilities.
- Record and tag phone calls with pertinent information while the phone conversation is taking place.
- Record-on-Demand features.
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