Call Catch logging recorder is the cornerstone of Call Catch’s award-winning recording and quality monitoring software – it is recognized as the most reliable, flexible, and feature-rich voice logging solution available today. In addition to digital connectivity with turrets (including IPC and BT Syntegra), hoot ‘n’ holler systems (including Speakerbus), and all digital and analog telephone systems, Call Catch offers CTI compatibility and direct digital integration with all major PBXs. Financial enterprises worldwide are now turning to Call Catch’s proven solutions to reliably record critical interactions in order to resolve trade discrepancies and create accurate historical records of trading activity.
Built around the principles of true open architecture, Call Catch logging recorder provides unmatched flexibility in inwards and outwards integrations, endless scalability and limitless capacity.
- Call Catch logging recorder integrates seamlessly into your existing infrastructure – meeting the needs of your trading environment.
- Call Catch financial trading solutions are platform independent – Activ! Voice can sit behind your firewall and work in harmony with your network operations.
- Call Catch logging recorders come standard with abundant internal online storage – you will not be at the mercy of your LAN/WAN for basic recording and administration functionality.
- Powerful SQL database supports millions of records for centralized storage management, providing instant access to calls located online, on removable archive media, or on Network Attached Storage devices.
- Your initial investment is protected – easy upgradeability is assured, as well as prevention from obsolescence.
Call Catch’s unique Variable Retention Application (VRA) allows organizations to establish retention and archiving policies to define how long their recordings are stored before being automatically discarded.
- Define how thousands of hours of recorded transaction activity is effectively managed to strategically meet your operational needs.
- You decide how long the record is archived, how it is retrieved, and how it will be used in the future.
- VRA enables organizations to record 100% of their calls and retain only the calls that are really needed – even if it means retaining different call record groups for different time periods.
- Based on data categorization, VRA can be set across multiple groups of records – managing retention throughout various departments.
- Your initial investment is protected – easy upgradeability is assured, as well as prevention from obsolescence.
For compliance and liability purposes, voice logging has become a critical component of trading floor technology, therefore system availability is paramount. To achieve true redundancy, it’s essential to ensure that there is no single point of failure in the system. Call Catch has accomplished this by duplicating each component in the system, with both the primary and backup logging recorders continuously recording the same audio. Other recording vendors claim to offer redundancy with what they refer to as an N+1 configuration - an inferior configuration.
- Choose from RAID 1, RAID 5, or RAID 10 configurations that can store from tens to hundreds of thousands of channel hours of audio recordings for instantaneous search and playback.
- Call Catch ogging recorders support multiple hot swappable power supplies and fans. If any of these critical devices fails, the others will continue to operate, ensuring continuous recording.
- Each and every Call Catch system is designed for reliability and adaptability, building on open standards technology and Commercially-Off-the-Shelf (COTS) hardware for simple maintenance, integrations and expandability.
Benefit from unlimited storage capacity – Call Catch can be configured for centralized or distributed storage.
- Store recordings online on redundant, hot-swappable hard drives for short term or long term storage.
- Archive on long term storage media, such as DVDs, or on your Network Attached Storage (NAS/SAN) devices.
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