As a leading innovator in the Customer Experience Management field, Call Catch strives to deliver high quality experience to you 24/7/365. Our service programs are designed to both maintain and continually enhance your recording system, helping you to fully realize its potential and to benefit from all of its updates.
- Free technical phone support 24 hours per day, 7 days per week, 365 days per year.
- Free remote access support 24 hours per day, 7 days per week, 365 days per year.
- Guaranteed 2-hour emergency response time; 24-hour response to non-emergencies.
- Free Call Catch software upgrades.
- Free replacement parts (voice cards, disk drives, power supplies, fans, etc.).
- Free on-site labor including all associated costs.
- Free loaner unit during offsite repairs to existing system.
- No freight charges.
- Free technical phone support 24 hours per day, 7 days per week, 365 days per year.
- Free remote access support 24 hours per day, 7 days per week, 365 days per year.
- Guaranteed 4-hour emergency response time; 24-hour response to non-emergencies.
- Free Call Catch software upgrades.
- Free replacement parts (voice cards, disk drives, power supplies, fans, etc.).
- Free on-site labor including all associated costs.
- Free loaner unit during offsite repairs to existing system.
- No freight charges.
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