Cisco and Call Catch, a dedicated Cisco Technology Developer Program Partner, have teamed to help organizations of all sizes implement Call Catch's Cisco Call Recording and Cisco Reporting solutions to affordably capture, evaluate, analyze and improve multimedia interactions in Cisco Unified Communications Manager(Cisco UCM), UCC Enterprise, CTIOS and UCC Express ACD environments.

Call Catch, in cooperation with Cisco, has fully integrated its award-winning Call Catch Cisco Call Recording solutions with UCM 4.0(x), 5.0(x), 6.0(x), and 7.0(x) platforms and its Call Catch INTERACT Cisco Reporting Software with UCC Express and UCC Enterprise environments.

Award Winning Cisco Solutions

Call Catch's dedication to understanding and meeting the needs of its customers has resulted in the development of Call Catch INTERACT™. This highly innovative, feature-rich suite of modular applications for call recording, quality monitoring, performance analytics and eCoaching gives organizations the power to proactively manage contact center operations and intelligence – in order to optimize processes, boost productivity, enhance customer loyalty, minimize risk, and ensure regulatory compliance throughout the enterprise.