In 2001 alone, Cumberland County Police Department handled over 60,000 emergency phone calls, and dispatched emergency personnel on more than 28,500 occasions. This workload required a reliable telephone call logging solution that would integrate with their Avaya PBX system, as well as their Motorola Elite Series radio. In December 2001, Cumberland County chose to install the Call Catch telephone call logger, which in addition to integration with their existing PBX and radio systems, also provides crucial Instant Playback and Live Monitoring capabilities.
Serving a growing population of nearly 75,000, the City of Boca Raton’s Communication Center operates 24 hours a day, 7 days a week. The Center is responsible for answering every 9-1-1 call and providing radio dispatch for police and fire-rescue services. Call Catch’s radio and telephone call logger met all of their needs - including integration with their Siemens PBX, 100% recording capability, live monitoring, and lightning-fast retrieval and playback.
Montecito Fire Protection, full-time, 24-hour dispatchers, needed a radio and telephone call logger that would provide them with clear telephone call logging, reliable storage, and quick retrieval. After going over their options, it was clear to them that Call Catch was the perfect solution.
The Boynton Beach Police Department provides 24/7/365 service to a population of over 55,000. After careful consideration, the Boynton Beach Police Department installed a Call Catch radio and telephone call logging system with proven 100% recording capabilities, which integrated with their existing NEC-NEAX 2400 PBX and Motorola radio systems.
Call Catch's Radio and Telephone Call Logger delivers lightening fast retrieval time to Orange Police Department. Like trying to find a needle in a haystack, to locate a specific recording in the past, dispatch operators at the Orange Police Department in California would spend countless time searching DAT or reel-to-reel tapes.
For a 24-hour office that handles many 911 and administrative phone lines and radio transmissions, a recording system that could be depended on to record telephones reliably was crucial to the Warren County Sheriff's Office of Indianola, Iowa. Call Catch's quick call playback, easy querying, and overall simplicity and dependability earned Call Catch the full recommendation of Warren County.
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