For American Century, with over $100 billion in assets under management, recording every phone transaction is required by law. They needed a liability recording system that was reliable. That is why they chose the Call Catch liability logging system.
Liberty Funds Group’s Call Catch liability recording equipment facilitates their changing business strategies. When Liberty Funds, one of the largest funds groups in the U.S., was deciding which liability logging solution to install, they chose Call Catch because “we were looking to store all of our data online and needed the most reliable liability recording system with the largest online storage capacity.”
Award-Winning Speech Mining and Analytics Solution Selected by Leading Collections Law Firm. Powered by CallMiner, Activ! Insight enables contact centers to automatically capture and derive intelligence from data buried in each and every call. Its state-of-the-art speech analytics technology converts recorded conversations into text, which can then be searched and analyzed to uncover valuable business intelligence for trending and other purposes.
After a 60-day evaluation, Pax Clearing installed a Call Catch liability recording system to replace their existing NICE systems with a CLS system. Call Catch demonstrated the superiority of its digital voice recording system by installing its system in parallel with NICE, allowing the customer to compare the two systems.
For a company like Arvest Bank, with over $4 billion in assets under management, keeping a record of every phone transaction is not just a luxury, it's required by their internal compliance committee. With the enormous volume of calls they record daily, they needed a compliance recording system that is reliable, scalable in design, and easy to use. That is why they chose the Call Catch's liability recording software.
Formed from Warsaw Commodities, a brokerage firm in existence for over twenty-five years, Great Lakes Trading Company, Inc.'s specific focus is futures and options.
|
