Here you will find industry specific case studies from some of our diverse range of clientele. Please take a minute to learn how Call Catch can help meet your specific needs.
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When Bank of America was deciding which telephone logging and workforce optimization solution to install, they chose Call Catch because “we were looking to store all of our data online and needed the most reliable digital telephone logger with the largest online storage capacity and easiest access to call records. The Call Catch system paid for itself in 6 months due to the cost savings of eliminating the use storage media coupled with the tremendous amount of supervisors’ time saved in searching for and retrieving archived calls from our telephone logger to perform quality monitoring evaluations."
For a company like Arvest Bank, with over $4 billion in assets under management, keeping a record of every phone transaction is not just a luxury, it's required by their internal compliance committee. With the enormous volume of calls they record daily, they needed a telephone logging system that is reliable, scalable in design, and easy to use. That is why they chose the Call Catch system.
Dodge & Cox now has the flexibility to reliably record their verbal transactions and expand their tagging capabilities to easily meet their specific retrieval needs. Call Catch's telephone logging system has provided Dodge & Cox all of this and more.
The Call Catch telephone logger ensures the recording and storage of Great Lakes Trading Company’s verbal transactions to protect against unnecessary liability and lawsuits.
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